FAQ
Frequently Asked Questions
Short answers to common first questions from Indonesian patients considering medical access to China.
Does BKC provide diagnosis?
No. BKC supports coordination, document readiness, and hospital matching. Final medical decisions remain with licensed doctors or hospitals.
What documents are usually prepared?
It depends on the case, but usually includes diagnosis summary, latest imaging, lab results, pathology, treatment history, and medication list.
Is the initial discussion paid?
The initial WhatsApp discussion can start without commitment. Any further service cost is explained before the patient decides.
Can family members come along?
Yes, family companion needs can be discussed early, including accommodation, local transport, and meal needs.
What if the second opinion is different?
A second opinion provides additional information for discussion. Final decisions remain with the patient and treating doctor.